Privacy Policy
Last Updated: April 26, 2025
At Solnest Financial Bank, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your information, as well as the choices you have to control your data. Our practices comply with federal and state regulations, ensuring your personal information is secure.
Solnest Financial Bank may share information about your creditworthiness with our affiliate, ISF Investment, for everyday business purposes and to market their products and services to you. We do not share your personal information with non-affiliates for marketing purposes.
Our Privacy Policy explains the types of information we collect, when we may share it, and how you can limit sharing. A customer is a consumer with a financial product or service from us, primarily for personal, family, or household purposes.
To opt out of sharing with our affiliate, complete our Opt-Out Form. You may opt out at any time. This policy does not apply to business, commercial, or agricultural accounts.
Keeping your account information accurate is essential. Update your details via online banking, use the Contact Us form, call us at Toll-Free, or speak to your Account Officer. You can also write to the address on your account statements or other materials.
This Online Privacy Notice applies to the Solnest Financial Bank website and mobile application (“Site”). It describes how we collect, use, and share information based on your interactions with our Site, advertisements, or third-party websites. By using the Site, you accept our Terms and Conditions, which may change at our discretion. Customers with financial products or services are subject to our full Privacy Policy.
We may collect personal information you voluntarily provide through forms on our website or mobile app, such as survey forms, account applications, contest entries, or login credentials for online banking.
Other information includes non-personal data that does not identify you, such as browser details, cookie data, pixel tags, demographic information (e.g., date of birth, household income), and aggregated or de-identified data.
We collect non-personal information through:
- Your Browser: IP address, browser type, operating system, referring site, or clicked advertisements. This helps monitor usage, improve customer experience, ensure compatibility, and analyze patterns.
- Cookies: Small files tracking Site activity (e.g., pages visited, time spent). No personally identifiable information (PII) is stored. Cookies enhance display, personalize experiences, and support third-party advertising. You can block cookies via browser settings.
We use collected information to verify your identity for account access, provide personalized offers, and optimize your online experience with Solnest Financial Bank.
We partner with advertising companies to promote our products on third-party websites and apps. Non-personally identifiable information helps select relevant ads. These companies may use cookies and tracking pixels to measure ad effectiveness and understand your interests, but no PII is shared. Opt out of third-party marketing cookies via the Network Advertising Initiative. Opting out applies only to the specific device and browser used; you may need to opt out again if you change devices or browsers.
We use 256-bit encryption and other security measures compliant with federal and state laws to protect your personal information from unauthorized access and use.
This Privacy Policy may change at our discretion. Check this page periodically for updates. Changes take effect when the revised policy is posted, and your continued use of the Site constitutes acceptance of the updated policy.
FDIC insured up to $250,000.